Fully supported by dealer level diagnostics & module programming. This includes 2005 & Up Jaguar and 2005 & up Land Rover. Mangoose JLR interface cable with OEM level diagnostic & module programming for Jaguar & Land Rover.
Hello there, well I've tried all different computer setting and I can't get either disc to work. I bought this for a car which I no longer own, it's take that long to attempt to get the software to work and it just doesn't.
I have tried 2 different discs supplied by you.
I have tried running the software in Windows 7, Windows XP and it still doesn't work.
In your advert you DO NOT give any computer or system requirements so I believe you are in breach of your advert.
I was so looking forward to using this software on my old and now my new car, I paid you $80 for something that doesn't work so now I insist that you refund me my $80. Once I have received your refund I will return the kit to you. After all, I paid my money before receiving the goods so I expect you to do the same.
Please attend to this immediately, I'm sick and tired of trying to get this right.
David JEBSON
Replied byKellyon Jun 9, 2013
Hi dear friend
Good day!
Please advise back your car module and the production year of your car ,did you refer to the installation video and technical service on our website and use the right password to enter ?so far we have no problem with this item .please also download a team viewer here , http://www.teamviewer.com/en/index.aspx?cdsplit=D pass me the id and password ,we will help remote control for you to get it right ,if you insist a refund ,as we have informed we will refund you after confirmed received it by our side ,thank you !
Kelly
byMr.Draganon Jun 4, 2013
Hello ! I installed the software on computer, but the result is always the same. Diagnostic system does not accept password.My version is 131_v6 ! Have you tried SP116 the product yourself ? I have watched your movie and followed all the instructions, but no password is valid ! I have send back to you tools before long time ago for test , and today i have recived the item but the result is always the same / Diagnostic system does not accept password !!!
Pleas send to my DVD instalation software whit korekt id and password for my produkt !!
Order Confirmation: #U213031124345
Replied byKellyon Jun 6, 2013
Hi dear friend
Good day!
We have sent it for you already ,we will pass you the tracking number this afternoon,please wait for some time ,thank you !
Kelly
byMr.Venelin Efremovon May 11, 2013
This is low quality product. Mine worked total about 5 minutes and then burned down. Now I have to send it back to Hong Kong for "examination". Buy at your own risk.
Replied bykarenon May 16, 2013
Dear friend ,
Sorry for this situation .
Did you send the item back yet ? May I have the tracking number for tracing please ?
Best regards & thanks
Karen
byMr.Colm McCoyon Apr 23, 2013
My order no is #U213040925356. I have received the JLR Mongoose for Jaguar and Land Rover cable but the CD with the DRIVER for the cable is faulty and cannot be read. Is there somewhere I can download the driver for the cable? I have installed the V131 software.
Replied bykarenon Apr 23, 2013
Dear friend ,
Sorry about the situation .
This software is very large ,and we don't have the download link . I'll arrange to ship another new CD to you and pass you the tracking number later .
Best regards & thanks
Karen
byMr.Aleander Kocharyanon Apr 14, 2013
This Mongoose is very high quality. It works perfectly with included SW and original SW I very recomend this store, and I will buy more.
Replied bykarenon Apr 15, 2013
Dear friend ,
Thanks for your feedback . It's really a honor to us .
Best regards & thanks
Karen
byMr.Bimon Mar 25, 2013
Order #U213030324070 JLR Mongoose Hardware problem. CD installed V131 and working Driver J2534 installed
No communication with Car ... Range Rover Evoque Si4 March 2012
So the cable is not good and I need replacement or money back
Replied byKellyon Mar 25, 2013
Hi dear friend
Good day !
Could you please show me an error picture so that we can help you find the problem ,if it's really broken ,we can arrange another shipping for you asap or if you want a refund ,both is ok ,thank you !
Kelly
byMr.Mr. Von Mar 22, 2013
Does the JLR Mongoose for Jaguar and Land Rover V131 Newest Version work on Windows 8?
byDennis Kellyon Mar 20, 2013
Hi, I used the Drew site to upgrade my Mongoose to the Pro version. Now it does not work properly, and the serial number on the mongoose (0000444) is not recognised by Drew.
Could you let me have a new serial number?
thanbks Regards Dennis
byMr.David JEBSONon Mar 14, 2013
Well I received the 2nd disc and have just tried it and that doesn't work either.
Is there anywhere I can download the software? I am using Windows Vista Pro.
To be honest I think I would prefer a total refund as I have no confidence this software will work.
Replied byKellyon Mar 14, 2013
My dear friend
Good day !
May i know whether it is completely unwokable? can you show me the erorr picture or singnal?our technician can help to check what the problem is or could you download a teamviewer ,we can conduct it for you .If indeed there is something wrong with our product ,we can refund you timely ,thank you for your patience !
Kelly
byMr.Bimon Mar 2, 2013
Good Day,
I am the owner of a Range Rover Evoque March 2012
I need to know whether this Interface can be used for Diagnostic and Programming of the Evoque.
Does it come with IDS software V131 with User name / Password On your site everyone is having problem with ID / PASSWORD. Can you confirm you will give proper ID/PASSWORD. Do I have to download the IDS/JLR software?
How reliable is it as there is a lot of Talk on the Forum that All the clones are not reliable and break up after a few uses. Do you give any warranty?
Do I need any other Hardware / Software for Diagnostic / Programming of the Evoque.
Does it come with Installation Instructions?
Thanks
Replied bysunnyon Mar 3, 2013
Hello,dear friend.
There is V131 software come with the package .
After you received the cable ,we will give your the ID and password
The problem for this tool is some cusotomers did not use the proper system.
Warranty: one year .
Best regards
Sunny
byMr.David JEBSONon Mar 2, 2013
Order number U213021023370. I received my Mongoose cable and DVD but the DVD is not working - I try to follow the video instructions but when I try to open the SDD file to select a language nothing happens; no error screen, no messages, just the DVD drive spinning away.
Up to now I have paid $79 for a nice looking cable and non-working software.
My computer is running on Windows 7 Enterprise but I have also tried running your software in a Windows XP environment, but it still doesn't work.
Please help.
Replied bysunnyon Mar 3, 2013
Hello,dear friend,
We will send your the CD again,and you have a try.
Best regards
Ssunny
byMr.Paul Arnoldon Feb 7, 2013
Hi, I ordered a JLR Mongoose cable for use on my Jaguar but the DVD is corrupted (it arrived a bit dirty with some scratches on). Is there a way of geting a new one sent to me? I have tried emailing but got no reply after 3 days, I'm getting no reply on Skype either
My order number is #U213012122709
Replied byJulianaon Feb 8, 2013
Hi,dear friend
Sorry for did not reply you on time because of our new year holiday.
We will provide you download link for v131 software after we come back to work on feb.17th, ok?
Thank you and sorry for late.
Best regards!
Juliana
byMr.paulon Jan 28, 2013
Hello Sunny, I installed the software on another computer, but the result is always the stesso.il diagnostic system does not accept password.ho run the installation according to the instructions of the video from your sito.se you want to return the device diagnosis to verify operation
hi Sunny,my version is mongoose jlr v130 order serial n.U212082717998 aug 27.12.2012 ID:JLR9A8172 PW: L538X760 best regards Paul
Replied bysunnyon Jan 24, 2013
Hello,dear friend,
pls send your order number and the error screen shot to sales@uobd2.com .
Best regards
Sunny
byMr.PAULon Jan 23, 2013
hello, I am writing to inform you that after many attempts to run your diagnostic unit (mongoose JLR for Jaguar). Order n.u212082717998 the system fails to recognize the password and ID. I would like to send back the device to perform a test look forward to your communication. best regards Paul
Replied bysunnyon Jan 23, 2013
Hello,dear friend,
Do you type in the correct the password and shipping address.?
Can you tell me the version of your JLR
Best regards
Sunny
byMr.Pieperon Jan 20, 2013
Hallo Thanks for the shipping. (Order Nr. U213010122029) But the Version of my DVD is 130 not 131 ?. By the Installation comes a error massage SDD-DVD130_V7.04upgrade can only applied on top of SDD-DVD_V7.00 Can you help me ? thanks
Replied bysunnyon Jan 20, 2013
Hello,dear friedn,
Can you take a photo of the CD,?
Best regards
Sunny
bySerjon Jan 8, 2013
How many cases of returning the device? Thanks for the information!
Replied bysunnyon Jan 8, 2013
Hello,dear friend,
Some customers return it because they don't konw how to install the software and entern the wrongpassword
Best regards
Sunny
bymike antwion Nov 6, 2012
I am very interested in buying Land Rover Jaguar Mongoose Diagnostic tool from your company, my concern is how can I suscribe to IDS version 125 & up to work with the latest cars models 2005 & up? Please send me this infomation to help me make a decision. Thank you, and waiting for your prompt reply.
Replied bysunnyon Nov 6, 2012
Hello,dear freind
Now our version is V131
Thank you and best regards
Sunny
byMr.jamie wilsonon Nov 5, 2012
item looks to be of reasonable quality and would be great if they supplied a working user id and password for the software supplied.
as it is they dont and havent so its a useless ornament that cost me £50..
great
byMr.kev morrisseyon Oct 21, 2012
Could you tell me what Windows operating system(s) this will work on? Thanks