Hi, Cindy! Have a good day. I seem it's locked ... Can I resolve this problem? Or only you can help me? :(
Replied byCindyon Mar 17, 2016
Hi,friend
Yes,you must send to us and repair.
Could you please tell me your order number first?I must confirm that you bought from us,because we can not receive the device which is not from us.
Please kindly forgive
Best regards
Cindy
byMr.Alekseyon Mar 17, 2016
After using some days my cg100 , i did an update from internet and suddenly it stopped working because of invalid license , i tried to update the license but it is not working. please try to help me fixing my unit as soon as possible , my work is depending on it. thank you. regards my device ID is:101458 hard id:7B00760233373134
Replied byCindyon Mar 17, 2016
Hi,friend
You can see from our website: Notice: Never try to click "Update" or "License",
This item can not been updated,if you do so, it will be locked,you need ship it back to us,and we will help you repire
Best regards
Cindy
byMr.castinon Nov 10, 2015
Hi. I need to buy 10pcs this programmer, but what wrong is with license? My customer show me problem with connect to server. I'ts true. How it resloved?
Replied bykarenon Nov 10, 2015
Hello Friend,
Nice day.
Can you show me picture about the problem with your customer please? I will ask engineer check and offer the solution.
Best regards
Karen
byMr.Vladon May 21, 2015
How to restore the license. The program says that it can not connect to the server, and I can see that not only I have a problem. Help me please.
Replied byJoyceon May 24, 2015
Hello, dear friend
Send me the screenshot about the error message pls
Thanks for your support of uobd2
Joyce
byGahanaon Apr 29, 2015
Good tool, thanks
Replied byJoyceon Apr 29, 2015
Hello, dear friend
Good day
Thanks for your support of us, hope to serve you again in future
Regards
Joyce
byMr.juanon Feb 18, 2015
i was working wir my cg100 programmer was wp orking fine until i try to upgrade it now can not make it work problems with licenses can you please help me with it thank you
Replied byJoyceon Feb 26, 2015
Hello, dear friend
Good day
What the problem for not working?
Joyce
byMr.antonon Feb 5, 2015
bought this device , license , i see nothing in , when i press refresh it says : can not connect to server, same thing when i try update , ID:790C7B0931393035
Replied byJoyceon Feb 5, 2015
Hello, friend
Please send me the screenshot about the error message, i will show it to our engineer,
Thanks for your support of uobd2
joyce
byMr.Anatoliy Ostapenkoon Jan 21, 2015
Hello, I bought you Renesas SRS and do the upgrade and am having a problem disappeared License how to restore I urgently need to finish work with srs module ...
Replied byJoyceon Jan 21, 2015
Hello
Click License, and choose "p01"
Then Click Authorize, then License will restore
Thanks for your support of UOBD2
Joyce
byMr.Daveon Oct 30, 2014
Hi I have this programmer already version V2.16.4, I need to activate this R5F61797FPU function how do I do it, where do I pay that $100 ?
Replied byBetsyon Oct 31, 2014
Hello Dear
Thanks for visit
Are you sure you want use the this function
This function mcu is for chinese car ,if you comfirmed ,i will check the price and told you how to do
Any questions,feel free to contact us
Betsy
byMr.williamon Sep 10, 2014
this read ecu Toyota 89170-02b70 thanks
Replied byBetsyon Sep 10, 2014
Hello Dear
Thanks for visit
You can see our website
Can't support this chip
Any questions,feel free to contact us
Betsy
byAnatoliy Ostapenkoon Sep 9, 2014
What year for the car it can do? can do 2013 -2014 SRS module
Replied byBetsyon Sep 11, 2014
Hello Dear
Thanks for visit
Our website has the support srs module
You can check
Any questions,feel free to contact us
Betsy
byMr.mulyawanon Jul 18, 2014
hello, is the tool complete with wiring instruction manual ? thanks regards
Replied byBetsyon Jul 18, 2014
Hello Dear
Thanks for visit
For the instructon manual ,our CD will have
Any questions,feel free to contact us
Betsy
byMr.jazzy bon May 20, 2014
if i buy this srs repair tool, what version will i recieve? and how much i pay extra for R5F61797FPU function? Thanks
Replied byBetsyon May 20, 2014
Hello Dear :
Thanks for visit
The version is V2.16.5 ,you need pay100usd for use this function
Betsy
byMr.naoeunon Mar 12, 2014
i just by renesas srs to fix airbag ecu and i want u to help me for more picture wiring diagram for all airbag serail number. thank u
Replied byBetsyon Mar 13, 2014
Hello Dear :
Thanks for visit .
For the picture now don't have much ,you can see through our website ,or CD guide .
Any questions,pls feel free to ask .
Betsy
Best regards
byMr.Gustavo Javier Gonzalezon Jan 6, 2014
is there a user manual for my reference?
Replied byKellyon Jan 6, 2014
Hi friend
Good day!
There is instruction in cd to guide you,thank you!
kelly
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byMs.Ianaon Dec 4, 2013
Hi my name is Iana i by from you renesa programmer to fix air bag i try to connect like on pichere i open software then found computer # the send me messege OPEN DEVICE FAIL,PLEASE PLUG IN DEVICE i check all connections try to disconnect and connect device but nothink same message pllease help me fix this problem Thanks
byMr.alexon Nov 19, 2013
do you have step by step manual for this unit?
Replied byKellyon Nov 19, 2013
Hi friend
Sorry,we don't provide a user manual in package but if you have any problem,we can help,thank you!